At Police Magnum, we make it easy and worry-free to get your USA-made pepper spray and our other self-defense gear. We offer shipping at no cost on every order and a straightforward 30-day return policy so you can shop with complete confidence.
Shipping at No Cost on All Orders
SHIPPING AT NO COST NATIONWIDE!
We cover shipping costs on every order — no minimum purchase required.
Shipping Policy
Processing Time
- Orders placed Monday – Friday before 12:00 PM (midday) ET ship the same business day.
- Orders placed after 12:00 PM ET Monday – Friday ship the next business day.
- Orders placed Friday after 12:00 PM ET, Saturday, or Sunday ship on the following Monday (excluding holidays).
Shipping Carriers & Delivery
We ship via USPS, UPS, and FedEx using ORM-D ground service (required for pepper spray and similar products) with delivery confirmation. Transit times usually range from 3–7 business days depending on your location, but can take up to 10 business days during peak periods or holidays. We cannot be held responsible for delays caused by the carrier.
Order Tracking
You will receive a shipping confirmation email with tracking information as soon as your order ships.
Important Shipping Notes
- Please double-check your shipping address before completing your purchase.
- Pepper spray is shipped in compliance with all federal regulations (ORM-D). Some states or locations may have additional restrictions.
- We are unable to ship to P.O. Boxes for pepper spray orders.
- International shipping is currently not available.
Returns & Exchanges Policy
We want you to be 100% satisfied with your purchase. If for any reason you’re not, we offer a 30-day return policy on new, unused items in original condition and packaging.
Return Eligibility
- Items must be returned within 30 days of delivery.
- Products must be new, unused, and in original packaging.
- Opened or used pepper spray cannot be returned for safety and legal reasons.
How to Return an Item
- Contact us first at support@policemagnum.com (mailto:support@policemagnum.com) or through our Contact Us page.
- We will provide return instructions and an authorization.
- Ship the item back to the address we provide.
- The buyer is responsible for return shipping costs.
Refunds
Once we receive and inspect your return, we will process your refund to your original payment method. Please allow 5–10 business days for the refund to appear.
Exchanges
We are happy to exchange items for a different size or model (subject to availability). Contact us to arrange an exchange.
Frequently Asked Questions
How long does it take to receive my order?
Most orders ship within 1 business day and arrive in 3–7 business days. Peak seasons or remote locations may take longer.
Most orders ship within 1 business day and arrive in 3–7 business days. Peak seasons or remote locations may take longer.
Do you offer shipping at no cost?
Yes! Shipping is included at no cost on every order within the United States.
Yes! Shipping is included at no cost on every order within the United States.
How do I track my order?
You’ll receive a tracking number via email once your order ships.
You’ll receive a tracking number via email once your order ships.
Can I return opened or used pepper spray?
No. For safety and legal reasons, opened or used pepper spray cannot be returned.
No. For safety and legal reasons, opened or used pepper spray cannot be returned.
What if my package arrives damaged or is lost?
Contact us immediately at support@policemagnum.com. We’ll work with the carrier to resolve the issue quickly.
Contact us immediately at support@policemagnum.com. We’ll work with the carrier to resolve the issue quickly.
Do you ship internationally?
We currently ship only within the United States.
We currently ship only within the United States.
Can I change or cancel my order after placing it?
Please contact us as soon as possible. If the order hasn’t shipped yet, we can usually cancel or modify it.
Please contact us as soon as possible. If the order hasn’t shipped yet, we can usually cancel or modify it.
What states have restrictions on pepper spray?
Pepper spray is legal in all 50 states, but some states have size or age restrictions. We comply with all applicable laws when shipping.
Pepper spray is legal in all 50 states, but some states have size or age restrictions. We comply with all applicable laws when shipping.
Do you offer exchanges?
Yes. Contact us and we’ll help arrange an exchange for a different product (subject to availability and product is still in new/unopened condition).
Yes. Contact us and we’ll help arrange an exchange for a different product (subject to availability and product is still in new/unopened condition).
Why Shop Police Magnum with Confidence?
- Shipping at No Cost on Every Order — No minimums, no surprises.
- Proudly Made in the USA — All our pepper sprays are manufactured in the United States with police-grade OC formula.
- Replacement After Self-Defense Use — If you use your Police Magnum pepper spray in a legitimate self-defense situation, send us a copy of the police report and we will replace it at no cost.
- Trusted by Law Enforcement & Civilians — Join thousands of satisfied customers who rely on Police Magnum for reliable self-defense tools.
Quick Links
- Browse All Pepper Sprays
- About Us – Our Story & Quality Standards (/about-us)
- Rewards Program – Earn Points on Every Purchase (/rewards)
- Full FAQ Page (/faqs)
- Contact Support (/contact-us)
Still Have Questions?
Our team is here to help!
→ Contact Us
Email: support@policemagnum.com
→ Contact Us
Email: support@policemagnum.com
We typically respond within 24 hours on business days.
Replacement If Used*
If your Police Magnum spray is used in a legitimate self-defense scenario, we’ll replace it when you provide a police report. Have the police report available when you contact us so we can help with your replacement.